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Your Full-Service
Sales & Marketing Solution


Who We Are.

Since 2002, Concept, a family owned business, has proven to be a leader in new business development and lead generation. Our proven Concept, Process and Discipline has benefited our clients both large and small. Our successes span multiple industries, products and services. We continue to assist new and existing clients in penetrating new markets, putting them face-to-face with new prospects, closing sales and helping them increase sales revenue.

Our diverse range of services includes outbound lead generation, inbound lead management, Salesforce design, Implementation & support, data services, customer service & customer satisfaction. We work very close with our clients and become an integrated part of their company and sales process.

Concept’s foundation is built on a Concept, Process and Discipline. These three pillars drive the efficiencies, effectiveness, and overall success and results we deliver to our clients.


Work For Us      Work With Us




What We Do.


Check out our video to learn more about the operations of Concept.



Work With Us.

To be effective, new business development requires a consistent, dedicated, disciplined process and approach. Our team provides that approach to your program so that your sales reps can do what they do best. Learn more about what Concept can do for your team. Start the conversation today.


The Concept states you must separate new business development and lead generation from any other sales initiatives inside your organization. Why? New business development is a hard and often tedious task. It requires a specific skill set that is not shared by all outside sales representatives. To be effective, new business development requires a consistent, dedicated, disciplined process and approach.


Our Process is strategically designed to effectively and consistently identify, qualify and build a sales pipeline of decision makers with real needs. This process is performed every day which allows your sales team to do what they do best and that is sell. Our Process is designed to put your sales reps in front of qualified prospects with real needs that match your product or service.


Discipline validates the Concept and executes the Process. Discipline is the key ingredient that bonds everything. Our disciplined approach married with a consistent, strategic process is what generates actual results. Our Discipline empowers your company by providing a steady, uninterrupted process of strategic prospecting for new business.


Meet Your Team.

Our team is your team. Our leadership team understands that most companies experience the same sales-related issues. Concept exists to provide you with options and alternatives. Our team manages the first half of the sales process so you’ll be more successful in the second half. Meet your leadership team below.

Dan Harsh


Greg Harsh

Vice President

Jeff Harsh

Vice President Sales & Operations

Jerrod Workman

Director of Finance & Human Resources

Lauren Zak

Director, Business Unit

Joseph Stephan

Director of CRM & Technology