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March 19, 2018

Top 4 Lead Management Pitfalls and How to Prevent Them.

Have you ever thought about what happens to the various leads that come into your organization? Where do they go? Who follows up on them? Is the process defined and consistent? What are the results of each of them? What is your best lead source?   Now, ask yourself these questions answering not with… “What…

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February 12, 2018

Creating Effective and Engaging Employee Training.

Raise your hand if you’ve ever had to sit through some type of training, meeting, or presentation where you felt disconnected from the speaker(s) and the message they were presenting. Everyone should have their hand up! We can all relate to a time where we maybe weren’t the best listeners or the most engaged audience….

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April 28, 2017

Five Questions for Effective LEAD Logistics.

Clean accurate data is critical for any marketing or lead generation program. Using many data sourcing tools, Concept can provide targeted lists that meet the specific demographics you are seeking. In addition to acquiring qualified list…

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March 23, 2017

Ever Wonder How Your Organization Could Utilize Salesforce Chatter?.

As someone who has been working in Salesforce for ten plus years and has consulted and implemented Salesforce into many organizations, I thought I had a handle on Chatter. It often is made fun of, the “social media” of Salesforce, and until recently, I agreed with that. Boy, was I wrong. First, a little background…

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