- What We do
- Sales Development
- CRM & Marketing Automation Solutions
- Digital Marketing Services
- Supported Industries
- About Us
- Contact Us
Salesforce provides a simplified learning portal for users called Trailhead Learning Experience. This portal allows users to gain new skills or improve on existing skills and offers a library of educational content that you can access whenever you like.
For those organizations looking for a more customized or hands-on training, Concept provides customized training services for both end-users, managers, and administrators.
Our training content is not “one-size-fits-all.” For each company we work with, we strive throughout the training to reinforce your business processes. Whether your team is a bunch of experienced CRM professionals or they’re reluctant to move away from their rolodex, both want to know – “What’s in it for them?” We strive to educate trainees on what more they can accomplish by working in Salesforce. We typically offer live hands-on training sessions onsite at your location, but we can also deliver employee training remotely, via a web conference.
Conduct “Day in the Life” training format for each functional group or department with interactive and hands-on training with exercises that are relevant to individual roles
Concept has a proven training process to increase user adoption. Our Salesforce training includes three steps to ensure your team is making the most of CRM as a tool to improve day-to-day operations.
There are several communities and offerings from Salesforce for reference. These include:
Our personalized Pardot training and onboarding services are customized to each client with their unique business needs. Training is performed within their instance of Pardot, so your team can better understand how your organization’s marketing automation technology works.
Concept is a unique sales development and marketing agency. We specialize in helping our clients track all leads through any portion of the sales funnel. We develop a custom reporting dashboard for each client, so they have complete visibility into how their leads and campaigns are performing. With our partnerships with Salesforce and HubSpot CRM platforms, our clients are also able track their conversions from various media buying platforms. At Concept, we connect all sales and marketing efforts back to actual closed deals and prove true ROI.