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CRM Management Services

With over 15+ years of CRM Experience, Concept is not only a Salesforce Registered Consulting Partner, but we are also an avid user. We have 120+ users and every aspect of our company operates in Salesforce. We practice what we preach. We have implemented Salesforce across multiple industries and companies both large and small. With our team of Salesforce certified professionals, we can approach projects large and small. Whether, Consulting, Integration, Customization, Implementation, Support, or Training, we help clients extend the value of their Salesforce platform.





Implementation & Customization

Our team understands that the end goal of a Salesforce implementation or customization is always an upgrade in efficiency and user empowerment. That’s why our onshore and responsive Salesforce team operates as consultants first and developers second. We focus on uncovering unique business opportunities and helping each client get the most out of the platform. Our team works with yours to understand your vision and the business processes you’d like to achieve on the platform.



We have deep expertise in designing integrations between cloud and legacy business systems. Our integration approach starts with your business needs, then we work across your current infrastructure or make technology recommendations based on your unique requirements.


Support & Managed Services

Our job doesn’t end with implementation—we provide cost-effective, ongoing support. If you lack the team (or your team lacks the time) we can even serve as your dedicated Salesforce administrator, ensuring you make the most of your investment. We’re available to help and provide guidance on an ongoing basis. We keep your system current and help you evolve with your changing business needs over time.



As a Certified Salesforce Partner, Concept has the experience and expertise to train your team on Salesforce. Whether it be end-users, management, or administrators, our team of Certified Salesforce Professionals can get your team up to speed.