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Reputation Management Services.


Reputation management should form an integral part of any business. It allows you to see how clients view your business. Reputation management is an important tool for businesses that obtain and manage their online reviews.

Why Worry About Reputation Management?

Customer-oriented businesses with a digital presence should care about what customers say about their business. Whoever the target audience may be, reputation management fills an important part of a customer’s journey. The reputation can assist your business acquire new customers.

Importance of Reputation Management

People review businesses daily on a rating scale from 1 – 5, that includes comments, blogs, or social media posts. Whatever a person says about a business becomes valuable for a business, as well as, for potential clients. After all, bad ratings and reviews can really hurt a business. Similarly, a potential customer or new employee may avoid your business and head to competitor business.

The importance of a reputation management is irrefutable. Some reasons that clearly tell why a business should take the reputation seriously include:

Better Search Engine Ranking

Online reviews have a huge SEO impact. It’s because search engine algorithms know very well that customers place a lot of stress on the online reviews of a company when making a decision. Hence, a business that takes the best effort to deal with its online reputation gets rewarded with an increasing SEO visibility.

Increasing Customer Trust & Credibility

Online reviews are not all about pleasing the review algorithm. It’s also about the way people identify a brand. Customers have become trained to trust online reviews. Most know reputation of a business is critical for survival. Once the trust is gained, the customer then speaks about their experience with your business to others.

Focusing on reputation management can easily help a business gain the trust of potential customers. Positive reviews can lead to new customers to trust the business even more before fully interacting. A good reputation can equate to the business being more credible than their competitors.

Professional Image

Having a thriving corporate image is a vital marketing tool. A business might need to spend lots of time and energy in order to convince potential customers to use their products or services.

Many people may not be aware that proper reputation management can help a business improve their sales. It doesn’t matter whatever type of business one might be running; reputation management is very important. By paying attention to reputation management, it can help your business drastically improve its SEO ranking and can help your business gain the trust of new customers.

The Concept Difference.

Concept is a unique sales development and marketing agency. We specialize in helping our clients track all leads through any portion of the sales funnel. We develop a custom reporting dashboard for each client, so they have complete visibility into how their leads and campaigns are performing. With our partnerships with Salesforce and HubSpot CRM platforms, our clients are also able track their conversions from various media buying platforms. At Concept, we connect all sales and marketing efforts back to actual closed deals and prove true ROI.