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Sales Development

Develop, execute, and analyze a sales development strategy that is unique to their business and industry


Sales Development Services designed to produce scalable and sustainable revenue.

Lead Generation

Build an engine that continually produces highly-qualified sales leads.

Appointment Setting

Fill your sales calendar with confirmed meetings with qualified prospects.

Lead Management

Nurture your prospects with a defined process to ensure nothing slips through the cracks.

Account-Based Marketing

Engage your key accounts with a targeted message to rise above the competition.

Want to See How Much Revenue You Could be Losing?

Unlock your business's full potential with Concept's Lead Generation Lost Revenue Calculator. This powerful tool is a game-changer for companies aiming to bridge the gap between what's possible and what's achieved. By inputting basic metrics, you can instantly unveil the staggering revenue opportunities lurking within missed leads and inefficient processes. See what you could be leaving on the table by not nurturing or managing all aspects of your lead generation.


Let’s face it…sales and marketing operate in a results-driven environment. If a strategy or activity isn’t directly impacting the bottom line, then we need to evaluate and adapt quickly. Additionally, efficiency is becoming more and more vital in the new age of automation and A.I.

Removing bottlenecks from your sales and marketing processes by outsourcing sales development functions, or implementing technology, is mandatory to keep pace with the competition. We work together with our customers to develop, execute, and analyze a sales development strategy that is unique to their business and industry. With almost 20 years of experience driving new sales for our customers, our team could be just what you need to take your business to the next level.

See Why Outsourcing Sales Development Is Smart

Industry Expertise

Since 2002, Concept has been helping B2B customers expand their footprint by finding new sales opportunities with new customers.  While these industries make up the majority of our client base, we have extensive experience in a wide range of industries.  Curious about your industry?  Just ask!

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Why Choose Concept B2B Sales Development Services?


Experienced Team

Gain insight and best practices from our experienced team of Sales Development professionals to maximize your return on investment across all lead sources.


Cutting-Edge Tools

Take advantage of the latest technology to increase outbound activity, optimize sales cadences, and track all communication with your target prospects.

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Business Growth

Fill your sales pipeline with sales-ready leads that have been qualified to your exact specifications.  Allow your sales team to do what they do best by maximizing their time with the right opportunities.


Data Driven

Log all activity and marketing intelligence in the CRM system which allows us to use that data to optimize our outreach efforts based on past results.

Here are answers to some of the most common questions...

How many leads can we expect in a given timeframe (ie, monthly, quarterly)?

How many leads can we expect in a given timeframe (ie, monthly, quarterly)?

Our outbound sales development and lead generation services include building a list of target accounts and progress those target accounts into identified decision-makers, understanding their role in the buying process, learning more about their business in order to effectively present your organization's products or services to identify those companies who have a need.

Once a need is identified, based on your lead format preference, our SDRs will schedule a webinar, conference call, or face-to-face meeting to put your sales team in front of qualified sales-ready leads that meet your defined lead criteria. 

Lead volume is dependent on program strategy and specificity of ideal customer profile and lead criteria. 

Want to start developing your lead generation program?

Let's Talk



Who owns the prospect and customer database?

Who owns the prospect and customer database?

A big differentiator between Concept and our competition is that our clients own all of the data and information gathered throughout their partnership with Concept.

Some of our clients have a set of data that they just need help penetrating and cleansing, while others rely on Concept to build their database from scratch. 

In either case, we partner with leading data providers and tools to help build and cleanse the target data throughout the partnership. 

Not only do our clients benefit from receiving highly qualified leads that match their ideal lead criteria, but also all of the data cleansing that takes place in the process including key decision-makers being identified including; Name, Title, Email, Phone, Decision Making Authority, etc. 

How much do sales development services cost?

How much do sales development services cost?

Concept's sales development services are built and priced on a monthly retainer agreement. 

This retainer includes dedicated monthly support from an experienced team including a strategy and implementation team, CRM administrators and analysts, SDR(s), and a dedicated Account Manager to ensure that the account has each skill set necessary to ensure success each month. 


What channels do Concept Sales Development Reps (SDRs) use?

What channels do Concept Sales Development Reps (SDRs) use?

Concept SDRs recognize the importance of leveraging multiple channels to reach your target prospects. 

In the kickoff process, we will determine which channels are best for your industry and target audience. 

Concept's SDRs most frequently rely on phone, email, and social outreach channels to make sure we're reaching your target buyers where they are. 

Over the years, Concept has worked in a variety of CRMs to ensure we're becoming an integrated part of our client's lead generation process. If our client doesn't have a CRM, we are a certified Salesforce & HubSpot partner and will develop your lead generation program in our platform giving you real-time access to the system. 

How does Concept introduce themselves when calling for my company?

How does Concept introduce themselves when calling for my company?

Your dedicated Sales Development Reps (SDRs) become an extension of your sales team. 

On all conversations with your prospective client's your dedicated SDR introduces themself as a member of your team and are equipped with a phone number with your organization's caller ID and email address from your company. 

Do you have experience in my specific industry?

Do you have experience in my specific industry?

Concept has been doing outbound B2B lead generation since 2002 and has supported clients across a variety of different industries including capital equipment, construction, material handling, supply chain, logistics, warehousing, IT, facilities management, roofing, professional services, and more. 

As a lead generation partner, we spend time on the front end learning about your business, 

Want to learn more about our industry expertise?

Let's Talk


Wondering What It's Like to Work with Concept?

See what our clients have to say...

"Concept’s Multi-faceted approach has helped us develop a stronger online presence with a direct marketing campaign. Their business development side has brought in opportunities from both target accounts and those that have been stagnant for a while."

Taylor Smith, VP of Sales & Marketing
Integrity Lift Services

"If you are looking to outsource your outbound calling and business development, I highly recommend giving Concept a call today. It will end up costing your company more money to hire the wrong people internally than to make the right choice in outsourcing!"

Vinnie Rocco, General Manager

Ready to Kickstart Your Sales?

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