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Salesforce Consulting & Support Services

As an official Salesforce partner, Concept’s CRM team offers consulting and support services to help businesses assess, set up, customize, integrate, and optimize their org.

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Get the Most Out of Salesforce

We offer a comprehensive suite of consulting services, meticulously tailored to fit your specific needs and enhance your capabilities across various Salesforce clouds from Sales to Marketing to Automation.
 
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Salesforce Implementation

Our team can implement Salesforce across your entire organization. Our process customizes and configures the platform based on your unique needs to ensure you get the most out of your instance. 
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Training and Onboarding

As an official partner, we are well-poised to provide training and onboarding services designed to reinforce your business processes and integrate them with the tools available within Salesforce. 

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Management & Administration

Whether just wrapping up a new implementation or if you already have Salesforce up and running but are struggling with adoption, reporting, or implementing new features, Concept is here to help as an ongoing source of support. 

Integrations 

Enhance your Salesforce by integrating other key systems and applications across your organization. Whether you’re planning to integrate a new app with your instance, or an existing stack, we can help.  

As a partner of both Salesforce and HubSpot, we are uniquely positioned to help you integrate these two powerhouse systems.
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Working With Concept, a Salesforce Partner 

Concept is a certified Salesforce Partner, featuring a certified team in sales and marketing technologies. With over 60 years of combined expertise, our team excels in Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud. This means a few things for our clients:
 

Best Practices

Scalability

Knowledge

Expertise

Direct Access

Our team is highly knowledgeable of all the solutions offered by Salesforce.

In addition to this knowledge and experience, we take pride in embedding ourselves in your team and designing bespoke solutions and processes. We work alongside our clients to create a platform that fits their business. 

 

Meet Some of Our Salesforce Gurus

 

Joe Stephan

Vice President, Operations

Jared Soell

Director, CRM Agency

Shelby Smith

Sr. Solutions Engineer

Kristi Stevens

Salesforce Administrator

Thinking Two Steps Ahead

We've worked with Concept for over a year on HubSpot/Salesforce integrations, training, dashboards, email templates, data automation, and custom objects. They consistently deliver innovative solutions and anticipate future needs, making them our top vendor for our marketing stack.

Angela A.

| SelmanCo

Salesforce Consultant

Jared and his team are great to work with! The team is very responsive, easy to work with, and helped me build dashboard that were complex but gave the exact information we needed.

Ashley H.

| Dizzion

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Want to See What Others on Salesforce AppExchange Have to Say?
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Partner With Our Salesforce Professionals

Salesforce is a powerful platform, but working with a great team can help it integrate with your needs and processes for that “just-right” feeling. 

Our Technology Partners

We proudly partner and have experience integrating additional solution providers to help our clients reach their business needs. 

Improve Your Salesforce Utilization

Unlock the full potential of Salesforce with our expert support. From streamlining your processes to enhancing your data management, we help you maximize every feature. Partner with us to elevate your Salesforce efficiency and drive better business outcomes.

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