Tangee Whapham

Marketing professional with 20+ years of diversified experience in marketing, communications, and program management within healthcare. Highly skilled in developing and executing effective marketing strategies that produce results. Solid background in core business functions—public relations, marketing, community relations, and internal communications.

21 Sales and Marketing Trends to Focus on in 2021

20 minutes read

We all know that 2020 was a year of change that affected every industry in the global marketplace, and it's particularly true for those that work in sales and marketing. We were forced to evolve the way we engage with our customers. Some of these abrupt changes brought new challenges, and others forced an evolution that was long overdue.

2021 will be a year of experimentation to adapt to this new environment, and will usher in a new era sales and marketing for B2B organizations. Kick...

4 Tips on Selecting the Best CRM Partner

3 minutes read

Technology is constantly changing and quickly. Who would have thought that computers would become so compact and mobile? Networks for businesses used to take up large rooms and now can be hosted via a cloud service.

Best Sales Development Tools

7 minutes read

We are all in a time of uncertainty - trying to think 20 steps ahead on how to stay ahead in business. There are various tools that could be used now to help expand your sales development acuity. This blog will be expanded to cover more sales development tools that Concept has researched and our recommendations.

Sales Intelligence Software/Tools

The first software/tool we focused on are sales intelligence tools to assist in prospecting leads. With all of the sales intelligence tools out...

SEO Components that Can Help Improve Organic Performance

3 minutes read

Search engine optimization. SEO. Hocus pocus.

Maximizing Technology for Remote SDRs

10 minutes read

Since most of the US is “social distancing,” how does a sales development agency handle their sales development representatives (SDRs) working remotely? Concept uses various technology that allows our SDRs to research, call, track, chat (via webchat), and set appointments for our clients. Director of CRM and Technology, Joe Stephen, recently oversaw moving all Concept employees to remote working within a couple of weeks. If you want to learn more about how Concept moved to a remote...