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Joseph Stephan

Vice President, CRM and Digital Marketing Services

An Overview of Salesforce Marketing Cloud [Updated 12/19/2023]

Salesforce continues to dominate the CRM world with its cloud-based system catering to various...

Concept Earns HubSpot Onboarding Accreditation

Concept has recently been awarded the HubSpot Onboarding Accreditation, a credential that validates...

Which Marketing Automation Platform Should You Use?

Technology is quickly evolving for sales and marketing teams – just like in our daily lives....

Lead Scoring Model Essentials: Three-Part Primer

Sales teams are focused on turning opportunities into either closed-won or closed-lost deals. But...

HubSpot Product Updates - Spring 2020

Does your business utilize HubSpot CRM? Below discussed the recent updates to HubSpot’s CRM. The...

Salesforce March Feature Retirements

CRMs need to stay technologically advanced for users to get the most of out them. Salesforce has...

Eight Ways CRM Can Help Your Business Perform Better

Customer Relationship Management (CRM) systems are helpful tools for a range of departments – from...

Salesforce & HubSpot Product Updates - Spring 2020

Does your business utilize Salesforce or HubSpot CRM? They’ve recently had some product updates we...