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 Integrate HubSpot and Aircall 

 

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Logging Calls, Outcomes, and Recordings Between Your CRM and Your Phone System

Calls are where deals move, yet they're often the least recorded activity in the CRM. Manual logging gets skipped, outcomes live in reps' heads, and managers can't coach what they can't see. Concept, an Aircall partner and HubSpot Diamond partner, connects the two so every conversation lands on the right record and drives the next step.

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Capturing Every Call in HubSpot

Aircall logs calls to HubSpot contacts, companies, deals, and tickets with duration, outcome, comments, and a recording link. We configure it so the data is consistent and reportable from day one.

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Logging Calls and Recordings Automatically

Inbound and outbound calls write to the matching HubSpot records without rep effort, including outcomes, Aircall tags, and recordings for review.

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Standardizing Dispositions Your Team Can Report On

We define call outcomes (connected, voicemail, meeting booked, not a fit) and map them to HubSpot, so connect rates and conversations per rep are accurate.

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Creating HubSpot Tickets from Inbound Calls

Support lines can open tickets in a chosen pipeline and status by call type, with the call details logged on the ticket.

In addition to this knowledge and experience, we take pride in embedding ourselves in your team and designing bespoke solutions and processes. We work alongside our clients to create a platform that fits their business. 

 

Meet Some of Our HubSpot Gurus

Joe Stephan

Vice President, Operations

Hayden Grover

Technical Account Manager

John Tabita

HubSpot Project Manager

HubSpot and Aircall Integration Implementation

Our team can implement, customize, and configure the HubSpot and Aircall integration so you get the most out of both platforms.

Training and Onboarding

We provide training and onboarding designed to reinforce your business processes and the day-to-day management of the HubSpot and Aircall integration.

Management & Administration

Whether just wrapping up a new implementation or if you have an existing integration up and running but are struggling with adoption, reporting, or implementing new features, Concept is here to help as an ongoing source of support.

Partner With Our Integrated Team

The HubSpot and Aircall integration is a powerful tool, but working with a great team can help fit it to your needs and processes for that “just-right” feeling.

Automating Workflows from Call Activity

Call data written to HubSpot properties can trigger workflows. That turns a logged call into the next action instead of a reminder someone forgets.

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Triggering Follow-Up Emails and Tasks After a Call

A voicemail outcome can enroll a contact in a follow-up email. A booked meeting can create a task, update lifecycle stage, or move a deal.

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Running Power-Dialing Programs on HubSpot Lists

We structure HubSpot lists and views so SDRs can work high-volume call blocks in Aircall with every attempt logged back to the CRM.

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Building Call Dashboards for Sales Leadership

Dashboards for calls, connects, decision-maker conversations, and meetings booked by rep and week give managers a clear view of activity and quality.

In addition to this knowledge and experience, we take pride in embedding ourselves in your team and designing bespoke solutions and processes. We work alongside our clients to create a platform that fits their business. 

 

Meet Some of Our HubSpot Gurus

Joe Stephan

Vice President, Operations

Hayden Grover

Technical Account Manager

John Tabita

HubSpot Project Manager

Syncing Data Between Aircall and HubSpot
Every call carries its direction, duration, and timestamp, call outcome and Aircall tags, recording link, and agent comments to the associated contact, company, deal, or ticket, plus custom call properties your workflows can use.
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Why Use Aircall with HubSpot?
No manual call logging, accurate activity reporting, and faster follow-up after every call. Reps see customer context before they answer with Aircall Insight Cards, managers coach from recordings, and every conversation lives on one record.

Connecting Your Techstack 

Integrated systems are faster, more accurate, and provide visibility across teams.

Curious about what systems we can help connect?

Our Latest CRM Content 

 Bridge HubSpot and the Rest of Your Techstack 

HubSpot Implementation

Our team can implement HubSpot across your entire organization. Our process customizes and configures the platform based on your unique needs to ensure you get the most out of your Hub.

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Integrations 

Enhance your HubSpot by integrating other key systems and applications across your organization. Whether you’re planning to integrate a new app with your Hub, or an existing stack, we can help.

As a partner of both Salesforce and HubSpot, we are uniquely positioned to help you integrate these two powerhouse systems.
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Training and Onboarding

As an official Partner-Scaled Onboarding (PSO) agency, we can provide training and onboarding services designed to reinforce your business processes and integrate them with the tools available within HubSpot.

HubSpot Hubs Support

 

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Marketing Hub

Sales Hub

Service Hub
Drive revenue and streamline marketing efforts with tools that connect you to your audience effectively, all while optimizing investments with powerful analytics. Enhance productivity and customer connections with comprehensive sales tools, designed to scale with your organization’s growth. Build lasting customer relationships with a suite of service tools that streamline communication and enhance team productivity.

 

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CMS Hub

Operations Hub

Commerce Hub
Empower your marketing and development teams with a CMS that offers flexibility, security, and personalized customer experiences. Maintain clean, curated customer data and automate business processes for a unified view of customer interactions, delivering seamless experiences. Streamline your commerce operations with robust tools for billing, subscriptions, and revenue collection, integrated seamlessly with your CRM.

 

Management & Administration

Whether just wrapping up a new implementation or if you already have HubSpot up and running but are struggling with adoption, reporting, or implementing new features, Concept is here to help as an ongoing source of support.

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Partner With Our HubSpot Professionals

HubSpot is a powerful platform, but working with a great team can help it integrate with your needs and processes for that “just-right” feeling.

Our Technology Partners

In addition to our HubSpot partnership, we also proudly partner and have experience integrating additional solution providers to help our clients reach their business needs. 

Our Latest HubSpot Content