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Bound | Concept Blog

Concept’s B2B blog that focuses on appointment setting and sales development, digital marketing, and CRM tips & tricks

The "No-Show" Epidemic: How to Ensure Your Appointments Actually Happen

You've done the hard work. Your B2B appointment setting process generated qualified leads. Your...

How to Build a HubSpot Dashboard Your CEO Will Actually Look At

Most HubSpot sales reports gather dust. Despite hours of setup, executives rarely open them. Why?...

HubSpot Smart Content: Personalizing the Website Experience for B2B

HubSpot Content Hub enables website personalization through Smart Content: dynamic page elements...

5 KPIs that Scream Your Sales Process Is Broken

When your sales are down, it’s tempting to blame the market, your pricing, or your team’s effort....

The "Warm" Cold Call: How to Use Intent Data to Improve Your Appointment Setting Win Rates

Cold calling has been the backbone of B2B appointment setting. But as buyer behavior evolves,...

Optimizing Content for ChatGPT, Gemini, and Perplexity

Search behavior is shifting from typed keywords to conversational, AI-generated answers. Engines...

Can AI Answers Steal Your Traffic? Here’s How to Stay Visible in the Age of Answer Engines

The way people find information online is changing fast. Instead of clicking through pages of...

Using Surveys in HubSpot: Complete Guide to Customer Feedback

Understanding what your customers think about your products, services, and overall experience is...

5 Ways Structured Data Improves AEO Visibility

As AI-driven search replaces traditional SEO as the dominant way users find information, the rules...

The 7 Formatting Tweaks That Actually Move the Needle

The seven formatting tweaks that improve AI search visibility are: answering questions directly in...

Why Your Personas Are Failing (and How Smarter Lead Scoring Fixes It)

For most marketing and sales teams, personas are old news. Catchy names, stock photo headshots,...

What Are the Best HubSpot Academy Courses?

HubSpot offers a range of courses fit for various areas of business and skillsets. Here's a roundup...