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Bound | Concept Blog: crm

Microsoft Is Killing EWS

Here's What Every Salesforce Admin Needs to Do Before October 2026

Starting October 2026, Microsoft...

Salesforce Email Sending Options Explained: Outbound, SMTP Relay, OAuth (2026)

Salesforce has three main ways to send email: Salesforce outbound mail servers (Option 1), an SMTP...

Managing a Mature Salesforce Instance: What to Audit Before You Build Anything

Managing a mature Salesforce instance requires a structured audit before you build anything new. By...

Understanding HubSpot's AI Agent Landscape

HubSpot has introduced a suite of AI agents designed to help teams handle large-scale workloads,...

Sales Activity Tracking in Salesforce: A Complete Guide for Sales Teams

Sales teams rely on Salesforce to manage pipelines, forecast revenue, and track performance. But...

Which Data Enrichment Tool is Best?

Data enrichment has become essential for go-to-market teams looking to maximize their CRM...

Why Your Personas Are Failing (and How Smarter Lead Scoring Fixes It)

For most marketing and sales teams, personas are old news. Catchy names, stock photo headshots,...

Why It’s Important to Work with a HubSpot Partner

If you’ve invested in HubSpot (or are considering it), you already know how powerful the platform...

The Most Underrated HubSpot Features [08/29/2025]

HubSpot is full of features and tools designed to help businesses save time, boost conversion...

Strengthen Your Communications with Using HubSpot's Inbox Tool

If you're like most B2B teams juggling multiple platforms and scattered emails and conversations,...

Turn More MOFU Leads into Sales with The Right CRM Strategy

The middle of the funnel (MOFU) is where good leads often go to die. By this point, you’ve already...

How Technology Can Streamline BOFU Efforts

Closing a deal doesn’t just depend on what your sales team says; it depends on what your systems...