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Concept Blog: crm tips and tricks

CRM Adoption Program

One of the most common questions we get regarding CRM at Concept is: “How do I get my team and...

How Using Salesforce Chatter Can Improve Internal Communication

As someone who has been working in Salesforce for ten plus years and has consulted and implemented...

4 Tips on Selecting the Best CRM Partner

Technology is constantly changing and quickly. Who would have thought that computers would become...

Eight Ways CRM Can Help Your Business Perform Better

Customer Relationship Management (CRM) systems are helpful tools for a range of departments – from...

Salesforce & HubSpot Product Updates - Spring 2020

Does your business utilize Salesforce or HubSpot CRM?  They’ve recently had some product updates we...